Returns & Exchanges
We want you to be completely satisfied with your ororo purchase, which is why we offer a 30-day return window for all unworn apparel in its original packaging. If your items are not a perfect fit, our streamlined process ensures a quick exchange or a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached, and include the provided packing slip inside.
Attach Shipping Label
Download and print the prepaid shipping label from your email, then affix it clearly to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will notify you once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing